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Notes to the consolidated financial statements

11. General administrative expenses

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  Period
from 1 January 2013 
to 31 December 2013
Period
from 1 January 2012
to 31 December 2012
(restated)
  PLN ‘000 PLN ‘000
Employee benefits 92,372 101,147
Payroll 78,216 85,344
Payroll charges 12,283 13,966
Appropriations to the Company’s Social Benef it Fund 1,873 1,837
Administrative costs 98,427 96,252
Other employee benefits 6,184 5,885
Materials 4,289 4,182
Costs of external services, including: 49,006 47,074
      - costs of telecommunication services 13,497 10,798
      - costs of services related to bank settlements 5,652 6,431
      - costs of transport services 119 2,931
      - cost of repair and renovation 1,561 1,373
      - costs of advisory, audit and legal services 4,323 3,618
      - cost of software maintenance and IT services 15,083 13,212
      - costs of outsourcing back-of f ice operations 325 2,051
      - costs of public utilities, security and monitoring services 5,274 4,767
      - other 3,172 1,893
Costs of insurance, lease payments 19,744 19,050
Costs of promotion and advertising 11,526 13,321
Other non-personnel costs 814 806
Taxes and charges 3,193 3,193
Costs incurred for the benef it of Bank Guarantee Fund 3,671 2,741
Depreciation/amortization, including: 21,939 20,957
Depreciation of fixed assets, including: 11,986 12,625
      - finance leases 583 546
Amortization of intangible assets 9,953 8,332
Total 212,738 218,356

Compared to 2012 financial statements, the item “Payroll” in these financial statements includes an adjustment resulting
from amendment to IAS 19 as described in detail in Note 5b.

Annual Report 2013 - Bank Pocztowy