Poll

Notes to the consolidated financial statements

11. General and administrative expenses

	Period from 1 January 2014 to 31 December 2014	Period from 1 January 2013 to 31 December 2013
	PLN’000	PLN’000
Employee benefits	(99,398)	(92,372)
Payroll	(84,054)	(78,216)
Payroll charges	(13,416)	(12,283)
Appropriations to the Company’s Social Benefit Fund	(1,928)	(1,873)
Administrative costs	(98,420)	(98,427)
Other employee benefits	(6,688)	(6,184)
Materials	(3,385)	(4,289)
Costs of external services, including:	(50,398)	(49,006)
- costs of telecommunication services	(12,412)	(13,497)
- costs of services related to bank settlements	(5,692)	(5,652)
- costs of repair and renovation	(1,456)	(1,561)
- costs of advisory, audit and legal services	(5,636)	(4,323)
- cost of software maintenance and IT services	(16,851)	(15,083)
- costs of public utilities, security and monitoring services	(5,394)	(5,274)
- other	(2,957)	(3,616)
Costs of insurance and lease payments	(16,519)	(19,744)
Costs of promotion and advertising	(10,220)	(11,526)
Other non-personnel costs	(1,566)	(814)
Taxes and charges	(3,099)	(3,193)
Costs incurred for the benefit of Bank Guarantee Fund	(6,545)	(3,671)
Depreciation/amortization, including:	(20,804)	(21,939)
Depreciation of fixed assets	(11,937)	(11,986)
Amortization of goodwill	(8,867)	(9,953)
Total	(218,622)	(212,738)