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Management’s discussion and analysis

Key factors determining the Group’s financial profit or loss

In 2016 the Group generated a gross profit of PLN 7.3 million versus PLN 42.9 million in 2015. The net profit amounted to PLN 2.5 million, as compared to 33.9 million a year before.

The key changes in income statement items:

 

Net profit of the Bank Pocztowy Capital Group in 2016 (PLN million)

The financial performance of the Group in 2016 was adversely affected by the following one-off events:

The total impact of non-recurring events in 2016 was PLN 16.5 million.

The key item adversely affecting financial performance of the Group in 2016 was higher impairment losses on loans and advances, which grew by PLN 35.3 million during the year and reached PLN 100.5 million in 2016. This item increased significantly because additional impairment losses were recognized for the portfolio of cash loans and installment loans for years 2013-2016. In case of this group of loans, which is highly promoted by the Bank, a 80% growth in impairment losses amounted to PLN 42.9 million. The credit policy, pricing policy and management decisions made in the past did not sufficiently hedge the Group’s credit risk.

On the other hand, the event which positively affected the financial performance of the Group was the settlement of the sale of shares in VISA Europe Limited. The Group generated related revenue of PLN 16.9 million.

Moreover, apart from one-off events, which considerably increased the expenses, the profit of the Group was affected by the following factors:

Significantly, in line with the Group’s estimates, the net profit of the Group, adjusted by the impact of the increase in impairment losses on loans and advances and negative one-off events would amount to PLN 40 million.

The key income statement items:

 

Net interest income

In 2016, the net interest income constituted the key source of income for the Group. It reached PLN 267.7 million and was by PLN 10.9 million, i.e. 4.2% higher than in 2015.

 

Group's income (PLN million)

In 2016 the net interest income increased, while the interest income and interest expense of the Group decreased, i.e.:

 

Average rate by product and operation area (%)

Group's net interest income (PLN million)
Interest margin (%)

As a result of a higher net interest income in 2016 the Group reported a 0.1 p.p. increase in the net interest margin versus 2015. In 2016 the net interest margin amounted to 3.7%, i.e. much more than the average margin in the banking sector (2.3%).

 

Net fee and commission income
Net fee and commission income was the key element of non-interest income of the Group. It amounted to PLN 47.7 million and was by 16.5% lower than in the previous year.

Commission income amounted to PLN 93.1 million and was by 7.9% lower than in 2015.

The Group reported lower income from bank account maintenance (by 35,3%). The decrease resulted from:

At the same time, the Group increased the sale of investment fund units and made the offer more attractive, hence the Group increased the revenue from sale of investment funds by 46.7%. The revenue from payment cards and credit cards increased as result of a higher number of ATM cash withdrawals.

In 2016 the fee and commission expense increased as well up to PLN 45.4 million, being 3.4% higher than in 2015. The Group saw an increase in the fee and commission expenses resulting from:

Commision income by class
(PLN million)

 

Commision expense by class
(PLN million)

* Other commission income included: income from sale of insurance products, investment funds management, originated loans and advances, and other income. In 2010 and 2011 the consolidated financial statements did not account for adjustment of bancassurance income. The Group decided to not disclose these items for data comparability reasons.

 

Other income
In 2016 the gain on financial instruments measured at fair value through profit or loss, gain on foreign exchange transactions and gain on other financial instruments amounted to PLN 23.6 million versus PLN 13.5 million reported in 2015.

In 2016 the Group reported a net investment income of PLN 20.2 million, i.e. by PLN 8.5 million higher than the same time last year. The improvement resulted from income from the sale of shares in VISA Europe Limited (“VISA Europe”). On 21 June 2016, the transaction involving acquisition of Visa Europe by Visa Inc. was concluded. Following its settlement including amendments to original transaction terms, the Bank has received the following consideration for its share in Visa Europe:

The total consideration arising from acquisition of Visa Europe by Visa Inc., recognized in consolidated income statement of the Group amounted to PLN 16,872 thousand and included:

At the end of 2016 the gain on financial instruments measured at fair value through profit or loss and a gain on foreign exchange transactions amounted to PLN 3.4 million versus PLN 1.8 million reported in 2015. The highest increase was reported in derivative transactions. The gain on foreign exchange transactions amounted to PLN 3.1 million and was by PLN 0.6 million higher than in 2015.

In 2016 other operating income (other revenue/operating expenses) amounted to PLN (6.4) million as compared to PLN (2.5) million at the end of 2015. Other operating income amounted to PLN 3.6 million and was by PLN 1.1 million lower than in 2015, mainly as a result of lower income from reimbursement of costs of collections (under proceedings before court and amounts collected by debt collectors).

In 2016 other operating expense amounted to PLN 10.0 million and was PLN 2.8 million higher than in 2015. As discussed above, the costs of additional provisions for possible future liabilities arising from the pending proceedings instigated by the President of the Office for Competition and Consumer Protection and the costs of writing off receivables (IPO expenses of PLN 3.2 million) increased. At the same time, the Group reported a decrease in costs of damages and fines (by PLN 1.8 million) which was related to the fine paid in 2015 when the decision of the President of the Office for Competition and Consumer Protection No. DAR 15/2006 on fining banks for joint determination of the “interchange” rate entered info force.

General and administrative expenses
In 2016, the bank’s general and administrative expenses amounted to PLN 224.9 million and were by 3.6% higher comparing to 2015.

Employee benefits constituted the key cost item in 2016. In 2016 they amounted to PLN 102.1 million, having grown by 7.2% comparing to 2015. The increase in expenses resulted from higher salaries of the sales network staff (implementation of a new career path in the second quarter of 2015) and an increased provision for unused paid vacation and recognition of provisions for costs of non-competition agreements of Members of the Management Board of the 9th term of office.

In 2016 operating expenses reached PLN 98.9 million and were 4.5% lower than in 2015. As for non-personnel expenses, costs of payments to the Bank Guarantee Fund decreased the most, as apart from the mandatory fee and the prudential fee these costs included amounts used by the Bank Guarantee Fund for payment of guaranteed funds:

PMoreover, in 2016 non-personnel expenses were increased by the tax on certain financial institutions, which amounted to PLN 4.8 million in 2016.

In 2016 amortization expenses amounted to PLN 23.9 million and were by PLN 31.4% higher than in 2015. The growth resulted from higher investment expenditure resulting from the development of the Group and modernization of IT solutions.

 

Administrative expenses (PLN million) and C/I(%)

 

Structure of administrative expenses (%)

Net impairment losses
In 2016 costs of recognition of impairment losses reached PLN 100.5 million and were by 54.2% higher than a year before, as in 2015 they had amounted to PLN 65.2 million. This item was affected by higher impairment losses on loan receivables with indications of impairment (mostly personal loans), where the impairment loss amount was by PLN 44.3 million, i.e. 75.5% higher than in 2015. The increase resulted from changes in the cash loan and installment loan portfolio with a higher impairment loss (PLN 82.2 million) and higher IBNR loss (PLN 13.8 million) in 2016.

 

Net impairment losses (PLN million)
Risk cost margin

Impairment loss on loans for individuals grew for the following reasons:

These factors increase the risk ratios (including PD and LGD ), which are regularly reviewed by the Bank based on actual portfolio changes and which are related to IBNR losses.

In 2016 the amount of impairment losses recognized in loans granted to institutions was by PLN 9.0 million lower than in 2015, which resulted from the release of a portion of impairment losses related to the situation in the portfolio which was better than expected (sale of NPL portfolio).

Performance in operating segments

Information regarding operating segments is reported on the same basis as is used internally in reports presented to the Management Board of the Bank for the purpose to allocate resources to segments and evaluate their performance.

 

Income per operating segment (PLN million)

For management purposes, the Group’s operations have been divided into segments in accordance with products sold, services provided and types of clients. The following operating segments have been identified: consumer, institution, settlement and treasury.

Dividend income has been allocated to the settlement and treasury segment in information regarding consolidated income statement for the year ended 31 December 2016. The performance data for 2015 have been restated to ensure comparability.

Consumer segment
From management accounting perspective the consumer segment offers products targeted at individuals and microenterprises (individuals carrying out business activities). The offer consists of saving and settlement accounts, savings accounts, term deposits, consumer loans (including cash loans and overdrafts), mortgage loans (including housing loans and mortgages), debit and credit cards, insurance products and investment funds. It is sold through traditional distribution channels in a countrywide network of branches and sales points (including the sales network of Poczta Polska and financial agents), Pocztowy24 Internet banking, PocztowySMS service and a Contact Center.

In 2016 the consumer segment generated gross profit of PLN (39.5) million vs. PLN 6.4 million in 2015, mainly due to a growth in impairment losses on loans and advances (mostly on consumer loans).

 

Gross profit in consumer segment in 2016 (PLN million)

Key gross profit drop drivers in the consumer segment:

Institutional segment
For management accounting purposes institutional segment includes operating profit/loss from services provided to business entities with legal personality, individuals and entities with no legal personality carrying out business activities under applicable regulations and central and local administration entities. The Group’s offer for these clients includes credit and deposit products and settlement services with products aimed at improving cash management efficiency. The products are offered both through Bank’s own network and that of Poczta Polska.

 

Gross profit in institutional segment in 2016 (PLN million)

In 2016 the institutional segment generated a gross profit of PLN 11.9 million versus PLN 13.2 million in 2015 (a decrease of PLN 1.3 million).

The institutional segment profit was driven by the following items:

Settlement and treasury segment
Settlement and treasury segment in management accounting includes:

In 2016 the settlement and treasury segment generated a gross profit of PLN 34.7 million versus PLN 25.5 million in 2015 (an increase of approx. 36.0%).

Gross profit of settlement and treasury segment in 2016 (PLN million)

The key gross profit drivers in the settlement and treasury segment in 2016:

Key performance ratios

1.Net ROE calculated as a net profit for the period from 1 January 2016 to 31 December 2016 to average equity (calculated as the average of equity at the end of a given year and at the end of the previous year) taking into account the net profit for a given year.
2. Net ROA calculated as a net profit for the period from 1 January 2016 to 31 December 2016 to average assets (calculated as the average of assets at the end of a given year and at the end of the previous year).
3. Costs including amortization and depreciation/Income (C/I) calculated as the general and administrative expenses including amortization and depreciation to total income (net interest income, net fee and commission income, gain/loss on financial instruments measured at fair value through profit or loss, gain/loss on foreign exchange transactions, gain/loss realized on other financial instruments, other operating revenue and expenses).
4. Net interest margin calculated as a relation of net interest income for a given period to average assets (calculated as average daily balance of assets). Net interest margin calculated based on two average assets balances: at the end of the current year and of the prior year) amounts to 3.8% for 2016 and 3.4% for 2015.
5. CAR and Tier 1 values have been calculated in accordance to the Regulation (EU) no. 575/2013 of the European Parliament and of the Council of 26 June 2013 on prudential requirements for credit institutions and investment firms. Separate data.
6. The share of loans with recognized impairment (NPL) in the loan portfolio, calculated as a relation of loans with recognized impairment to total (gross) loans and advances granted to customers.

In 2016 the Group generated net ROE of 0.5%, which denoted a year-on-year drop by 6.4 p.p., due to a decrease in net profit.

A growth in income (by 3.5% y/y) accompanied with an increase in operating expenses (by 3.6% y/y) translated into a slight deterioration in Cost/Income ratio (C/I) ratio. In 2016 C/I ratio amounted to 66.8%, i.e. was by 0.8 p.p. higher than in 2015.

At the end of 2016 the share of loans with recognized impairment (NPL) in the credit portfolio was 8.9% vs. 7.0% a year before. The 1.9 p.p. increase resulted mostly from a growth in Group’s exposure concentration on cash and installment consumer loans and the portfolio reaching its maturity. The carrying amount of cash and installment loans with recognized impairment increased in 2016 by PLN 107.6 million (from PLN 185.6 in 2015 to PLN 293.2 million in 2016).

Statement of financial position of the Capital Group as at 31 December 2016: key balance sheet items

As at 31 December 2016 the balance sheet total of the Group amounted to PLN 6,936.6 million and was by PLN 276.5 million, i.e. by 3.8% lower than at the end of 2015.

Assets
The following changes occurred in the structure of Group’s assets in 2016:

 

Loan receivables from Group’s customers
(PLN million)

 

Loan receivables structure by customer group
(%)

Equity and liabilities
The following changes occurred in the structure of Group’s equity and liabilities in 2016:

Liabilities to Group’s customers(PLN million)

 

Structure of liabilities to Group’s customers (%)